[单项选择] A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?（）
A. The SSID broadcast is disabled.
B. Wireless router is improperly configured.
C. The user is connecting to the wrong SSID
D. The wireless NIC is defective.

[单项选择]A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?（）
A. Operating system type of the connected PCs
B. Location of the wireless router
C. Number of PCs that will access the network
D. Number of available Ethernet ports on the router

[单项选择] A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
A. Run the printer configuration wizard on the desktop.
B. Check to see if the network printer is turned on.
C. Verify that the printer is connected to the network.
D. Check the local print queue for a failed print job.

[单项选择]According to the passage, wireless network has an advantage over the three products mere tioned in_______.
A. simplicity
B. speed
C. safety
D. price

[单项选择] A company has implemented a wireless network for its employees. Since implementing the new network, individuals have been receiving duplicate IP addresses causing network issues. Which of the following would resolve this issue?（）
A. Add another wireless access point.
B. Add another DHCP server.
C. Disable the wireless DHCP server.
D. Change the default gateway of the wireless router

[单项选择] A technician is working on a SOHO wireless network and notices that the wireless adaptor in the laptop shows excellent connection at 11Mbps. The technician has a wireless N adaptor. Which of the following would BEST describe this connection speed?（）
A. The laptop is too far away from the WAP.
B. The WAP is using 802.11a frequencies.
C. The laptop is only set to allow 802.11n connections.
D. The technician is on an 802.11b network.

[单项选择]When installing a wireless network in a large area, which of the following is the FIRST thing thatshould be considered when trying to get the MOST coverage?（）
A. SSID naming
B. Device placement
C. Encryption methods
D. Channel selection

[单项选择]When setting up a wireless network to cover a large area, which of the following needs to beconsidered FIRST?（）
A. Device placement
B. Encryption methods
C. Wireless channels
D. SSID name

[单项选择]A company’s wireless network is called FOO and it is not publicly visible. In a wirelessconfiguration wizard, in which of the following locations should the technician put FOO?（）
A. SSID
B. WPA Passphrase
C. WEP Key
D. Network Path

[单项选择]A user reports being occasionally disconnected from the server. Which of the following tools couldthe technician use to determine if it is the client or the server that is dropping the connection?（）
A. Packet sniffer
B. Multimeter
C. Load balancer
D. Throughput tester

[多项选择] A network consultant is asked to set up a wireless network in a home. The home user wants the wireless network to be available in every comer of the house. Which of the following additional information will the technician need to determine the equipment for the installation? （）(Select TWO)
A. The length of the house
B. How many rooms are in the house
C. How many users will be using the wireless network
D. The building material of the house
E. The cost of the house

[单项选择]A user on a network cannot access any network resources. The link light on the computer showsthat a connection is present. Which of the following is the MOST likely cause of the problem?（）
A. The wrong cable type has been used.
B. . IDS has shut down the computer's switch port.
C. The port on the switch is configured incorrectly
D. Spanning tree protocol was implemented.

[多项选择] The Company wireless network is using 802.11G access points.  Which two statements are true  about these access points？ （）
A.  It supports eight different data rates.
B.  It is fully backward compatible with 802.11b
C.  It provides the same network throughput with 802.11b clients， 802.11g clients， or a mixed  environment where both clients are present.
D.  It is only compatibly with the 11 Mbps 802.11b transfer rate.
E.  It has three non-overlapping channels in its channel options.

[单项选择] A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）
A. The client does not support 802.11n
B. Incorrect frequency on the client is being used
C. Incorrect encryption on the AP
D. The client distance from the AP

[单项选择]A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）
A. Replace the print roller
B. Reset to factory defaults
C. Replace the wristband roll
D. Clean the heating assembly

[多项选择] Your wireless network is not listed in the Connect to a network window of your computer. You need to connect to your wireless network.  Which two actions should you perform？（）
A. Right-click and click the Diagnose option in the Connect to a network window.
B. Set the security type value to No authentication in the wireless network properties dialog box.
C. Click the Manually connect to a wireless network option in the Set up a connection or network window.
D. In the Wireless Network properties dialog box， click the Connect even if the network is not broadcasting option.
E. Configure the correct IP address， subnet mask， and default gateway for the target network in the wireless network connection properties dialog box.

[单项选择]A user reports poor picture quality with a laptop connected to an LCD. Which of the followingshould the technician check FIRST for optimal picture quality?（）
A. Native resolution
B. Color depth
C. Minimum brightness
D. Maximum brightness

[单项选择]A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）
A. Plug in USB keyboard
B. Check for a disable switch
C. Contact the laptop manufacturer
D. Plug in a USB mouse

[单项选择]A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）
A. The corona wire is not supplying the correct voltage.
B. The fuser is not reaching the correct temperature.
C. The paper is card stock and is too thick.
D. The paper has a humidity content that is too low.

[单项选择]A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）
A. Optical drive
B. Power supply
C. CMOS battery
D. CD-ROM disk