更多"A user reports that a network print"的相关试题:
[单项选择]A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）
A. Remove and clean the fuser assembly with an alcohol based cleaner.
B. Install a maintenance kit and reset all page counts to zero.
C. Perform a full power cycle on the printer.
D. Clean the paper path with a damp cloth and canned air to remove any debris.
[多项选择]A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）
A. 802.11g
B. USB
C. Ethernet
D. Bluetooth
E. Serial
[单项选择]A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
A. Cycle the power on the network printer.
B. Verify the network cable is connected to the printer.
C. Reinstall the printer driver.
D. Restart the print spooler service.
[单项选择]A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）
A. The drum is faulty.
B. The print buffer is full.
C. The printer is out of toner.
D. The fuser is faulty.
[多项选择] A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
A. Toner cartridge
B. Laser scanner
C. Formatter PCB
D. Pickup rollers
E. Fuser
[单项选择]The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
A. The printer needs to be power cycled to clear the job.
B. The print server’s queue needs to be checked.
C. The printer needs to be set to factory defaults.
D. The user’s workstation needs to be rebooted.
[单项选择]A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
A. Replace the paper with thinner paper.
B. Replace the toner cartridges.
C. Replace the fuser.
D. Replace the print heads.
[单项选择] A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?（）
A. The SSID broadcast is disabled.
B. Wireless router is improperly configured.
C. The user is connecting to the wrong SSID
D. The wireless NIC is defective.
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[不定项选择]A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
[单项选择]User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）
A. Use infrared to print remotely.
B. Unplug the printer and install it on the new pc.
C. Share the Printer in Windows.
D. Update universal drivers to allow printing.
[单项选择]A user reports being occasionally disconnected from the server. Which of the following tools couldthe technician use to determine if it is the client or the server that is dropping the connection?（）
A. Packet sniffer
B. Multimeter
C. Load balancer
D. Throughput tester
[单项选择]A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）
A. Replace the printer ribbon.
B. Replace the pickup assembly.
C. Replace the fuser.
D. Replace the print head.
[单项选择]A user on a network cannot access any network resources. The link light on the computer showsthat a connection is present. Which of the following is the MOST likely cause of the problem?（）
A. The wrong cable type has been used.
B. . IDS has shut down the computer's switch port.
C. The port on the switch is configured incorrectly
D. Spanning tree protocol was implemented.
[单项选择] A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）
A. The client does not support 802.11n
B. Incorrect frequency on the client is being used
C. Incorrect encryption on the AP
D. The client distance from the AP
[单项选择]A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）
A. Replace the print roller
B. Reset to factory defaults
C. Replace the wristband roll
D. Clean the heating assembly
[单项选择]A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
A. Use the printer’s clean option.
B. Replace the printer data cable.
C. Print the demo page from the printer.
D. Reinstall the drivers.
[单项选择]A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
A. Toner
B. Transfer roller
C. Fuser
D. Pickup assembly
[单项选择] A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）
A. The printer needs to be sent to the manufacturer for maintenance.
B. The printer’s firmware needs to be updated.
C. A printer system reset must be performed.
D. The maintenance page counter must be reset.
