更多"A user reports that the laser print"的相关试题:
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[多项选择] A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
A. Toner cartridge
B. Laser scanner
C. Formatter PCB
D. Pickup rollers
E. Fuser
[单项选择]A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
A. Toner
B. Transfer roller
C. Fuser
D. Pickup assembly
[单项选择]A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）
A. Remove and clean the fuser assembly with an alcohol based cleaner.
B. Install a maintenance kit and reset all page counts to zero.
C. Perform a full power cycle on the printer.
D. Clean the paper path with a damp cloth and canned air to remove any debris.
[单项选择] A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）
A. The printer needs to be sent to the manufacturer for maintenance.
B. The printer’s firmware needs to be updated.
C. A printer system reset must be performed.
D. The maintenance page counter must be reset.
[单项选择]A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
A. Download manufacturer printer drivers
B. Restart the printer spooler
C. Check for Microsoft Windows updates
D. Check Device Manager
[单项选择] A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
A. Run the printer configuration wizard on the desktop.
B. Check to see if the network printer is turned on.
C. Verify that the printer is connected to the network.
D. Check the local print queue for a failed print job.
[单项选择]A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）
A. Faulty driver; reinstall or update driver
B. Bad fuser; place service call to printer manufacturer.
C. Excess toner on drum; perform maintenance (e.g. clean drum surface).
D. Deteriorating rollers and worn brushes; replace rollers and brushes.
[不定项选择]A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
[单项选择]A color laser printer is producing pages where the ink smears when touched. Which of thefollowing components should be replaced?（）
A. Paper tray
B. Fuser
C. Toner
D. Drum
[单项选择]A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the MOST likely explanation?（）
A. The pickup rollers need to be replaced.
B. The paper is too wide for the tray.
C. The toner cartridge is leaking.
D. The pickup assembly is missing.
[单项选择]A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）
A. Transfer roller
B. Paper type
C. Print head
D. Fuser
[单项选择]An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）
A. Clean the drum with a computer vacuum.
B. Replace the toner cartridge.
C. Clean the fuser area with a lint free cloth.
D. Use a can of compressed air to clean the pickup assembly.
[单项选择]A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
A. Replace the tray two paper sensor and run the printer self test.
B. Remove the tray two paper sensor and clean the printhead.
C. Check the tray two paper sensors for blockage and run the printer self test.
D. Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
[单项选择]A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）
A. The printer fuser assembly needs to be replaced.
B. The pickup rollers no longer have pickup grip.
C. Something is stuck inside of the pickup assembly.
D. The printer needs to have the toner cartridge replaced.
[单项选择]User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）
A. Use infrared to print remotely.
B. Unplug the printer and install it on the new pc.
C. Share the Printer in Windows.
D. Update universal drivers to allow printing.
[单项选择] A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）
A. The client does not support 802.11n
B. Incorrect frequency on the client is being used
C. Incorrect encryption on the AP
D. The client distance from the AP
[单项选择]A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）
A. Replace the print roller
B. Reset to factory defaults
C. Replace the wristband roll
D. Clean the heating assembly
[单项选择]A user reports being occasionally disconnected from the server. Which of the following tools couldthe technician use to determine if it is the client or the server that is dropping the connection?（）
A. Packet sniffer
B. Multimeter
C. Load balancer
D. Throughput tester
