更多"A user states that the laser printe"的相关试题:
[单项选择]A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
A. Toner
B. Transfer roller
C. Fuser
D. Pickup assembly
[单项选择] A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）
A. The printer needs to be sent to the manufacturer for maintenance.
B. The printer’s firmware needs to be updated.
C. A printer system reset must be performed.
D. The maintenance page counter must be reset.
[单项选择]A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）
A. Remove and clean the fuser assembly with an alcohol based cleaner.
B. Install a maintenance kit and reset all page counts to zero.
C. Perform a full power cycle on the printer.
D. Clean the paper path with a damp cloth and canned air to remove any debris.
[单项选择]A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
A. Replace the paper with thinner paper.
B. Replace the toner cartridges.
C. Replace the fuser.
D. Replace the print heads.
[单项选择]A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
A. Use the printer’s clean option.
B. Replace the printer data cable.
C. Print the demo page from the printer.
D. Reinstall the drivers.
[单项选择]A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
A. Download manufacturer printer drivers
B. Restart the printer spooler
C. Check for Microsoft Windows updates
D. Check Device Manager
[单项选择] A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
A. That the WEP key is disabled
B. That the fuser is not faulty
C. That the IP is static
D. That the buffer is not overloaded
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[单项选择]A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the MOST likely explanation?（）
A. The pickup rollers need to be replaced.
B. The paper is too wide for the tray.
C. The toner cartridge is leaking.
D. The pickup assembly is missing.
[单项选择]A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）
A. Transfer roller
B. Paper type
C. Print head
D. Fuser
[单项选择]A color laser printer is producing pages where the ink smears when touched. Which of thefollowing components should be replaced?（）
A. Paper tray
B. Fuser
C. Toner
D. Drum
[单项选择]An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）
A. Clean the drum with a computer vacuum.
B. Replace the toner cartridge.
C. Clean the fuser area with a lint free cloth.
D. Use a can of compressed air to clean the pickup assembly.
[单项选择]A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
A. Replace the tray two paper sensor and run the printer self test.
B. Remove the tray two paper sensor and clean the printhead.
C. Check the tray two paper sensors for blockage and run the printer self test.
D. Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
[单项选择]A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）
A. The printer fuser assembly needs to be replaced.
B. The pickup rollers no longer have pickup grip.
C. Something is stuck inside of the pickup assembly.
D. The printer needs to have the toner cartridge replaced.
[单项选择]User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）
A. Use infrared to print remotely.
B. Unplug the printer and install it on the new pc.
C. Share the Printer in Windows.
D. Update universal drivers to allow printing.
[单项选择]A user states that when the user copies files from ‘My Documents’ to a network share, the files are no longer available locally. Which of the following BEST describes the reason the files are no longer visible?（）
A. The user copied to a read-only folder share.
B. The user changed the attributes of the files.
C. The user copied the files from the local My Documents folder.
D. The user moved instead of copied the files.
[多项选择] A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
A. Toner cartridge
B. Laser scanner
C. Formatter PCB
D. Pickup rollers
E. Fuser
[多项选择]A Laser printer keeps getting a "Memory Overflow" error when printing a particular document. Which three of the following are possible fixes？（）
A. reset the printer cable
B. replace the toner cartridge
C. decrease the print resolution
D. add more RAM to the printer
E. reduce the RET（Resolution Enhancement Technology）
[单项选择] A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
A. Run the printer configuration wizard on the desktop.
B. Check to see if the network printer is turned on.
C. Verify that the printer is connected to the network.
D. Check the local print queue for a failed print job.
