[单项选择]A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）
A. The drum is faulty.
B. The print buffer is full.
C. The printer is out of toner.
D. The fuser is faulty.

[单项选择]The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
A. The printer needs to be power cycled to clear the job.
B. The print server’s queue needs to be checked.
C. The printer needs to be set to factory defaults.
D. The user’s workstation needs to be rebooted.

[单项选择] A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
A. Run the printer configuration wizard on the desktop.
B. Check to see if the network printer is turned on.
C. Verify that the printer is connected to the network.
D. Check the local print queue for a failed print job.

[单项选择]A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
A. Cycle the power on the network printer.
B. Verify the network cable is connected to the printer.
C. Reinstall the printer driver.
D. Restart the print spooler service.

[多项选择]A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）
A. 802.11g
B. USB
C. Ethernet
D. Bluetooth
E. Serial

[单项选择] You are the network administrator for the Berlin office of The company network consists of a single Active Directory domain named The Berlin office contains 15 file servers that contain confidential files. All the file servers run either Windows Server 2003 or Windows 2000 Server. All the file servers are in the BerlinFilePrint organizational unit (OU). TestKing's security department sets a rule that specifies the size and retention settings for the Security event log of all file servers. The rule also specified that local administrators on servers cannot override the changes you make to the settings for the Security event log. You need to define a method to modify the Security event log settings on each file server in the Berlin office in order to meet the states requirements. What should you do?（）
A. Modify the local security policy on each file server.Define the size and retention settings for the Security event log.
B. Create a security template on one of the file servers by using the Security Configuration and Analysis tool. Define the size and retention settings for the Security event log in the template. Import the security template into the local security policy of the other 14 file servers.
C. Use Event Viewer to modify the event log properties on each file server. Define the size and retention settings for the Security event log.
D. Create a new Group Policy object (GPO) and link it to the BerlinFilePrint OU. In the GPO, define the size and retention settings for the Security event log.

[单项选择]A router leams about a remote network from EIGRP.OSPF. and a static route. Assuming all routing protocols are using their default administrative distance, which route will the router use to forward data to the remote network?（）
A. The router will use the static route.
B. The router will use the OSPF route.
C. The route will use the EIGRP route.
D. The router will load balance and use all three routes.

[多项选择]On a Cisco network, which of the following modes of flow control are commonly used to mitigate the effects of busy data networks?（）
A. Source Quench.
B. Learning.
C. Buffering.
D. Windowing.
E. Cut-Through.

[单项选择]In a DSL network，which device terminates the PPP over Ethernet subscriber’s two-wire phone line？（）
A. RAS
B. DSLAM
C. ATMswitch
D. RADIUSserver

[单项选择]A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
A. Record the solution in the appropriate logs for future use.
B. Ask the user who reported the issue what past documentation they have.
C. Ask the user who reported the issue to explain the symptoms in detail.
D. Record what steps should be taken to resolve the issue.

[单项选择]Your companys corporate network uses network access protection (NAP). Users are able to connect to the corporate network remotely. You need to ensure that data transmissions between remote client computers and the corporate network are as secure as possible. What should you do?（）
A. Apply an IPsec NAP policy.
B. Configure a NAP Policy for 802.1x Wireless connections.
C. Configure VPN connections to use MS-CHAP v2 authentication.
D. Restrict dynamic host configuration protocol (DHCP) clients by using NAP.

[单项选择] Your network has a main office and a branch office. The branch office has five client computers that runWindows 7. All client computers are configured to use BranchCache. At the branch office,  a computer named Computer1 is experiencing performance issues. You need to temporarily prevent all computers fromretrieving cached content from Computer1.  What should you do on Computer1?（）
A. At the command prompt， run Netsh branchcache flush.
B. At the command prompt， run Netsh branchcache dump.
C. Modify the Configure BranchCache for network files Group Policy setting.
D. Modify the Set percentage of disk space used for client computer cache Group Policy setting.

[单项选择] You are the network administrator for The network consists of a single Active Directory domain named All servers run Windows Server 2003. A server named TestKing7 runs Microsoft SQL Server and hosts several mission critical databases. TestKing7 contains a mirrored volume. A routine review of TestKing7 shows failed redundancy on the mirrored volume. TestKing7 is still running and the databases are still functioning correctly. You need to correct the error and restore redundancy. What should you do first?（）
A. Initialize the failed disk.
B. Select the failed disk and reactivate the disk
C. Defragment the mirrored volume.
D. Perform a disk cleanup on the mirrored volume.

[单项选择] You are the network administrator for All network servers run Windows Server 2003. One of your servers, TestKingSrv1, contains a RAID-5 volume. Routine monitoring reveals a failed disk in the set. TestKingSrv1 is running and users are connecting to shared folders on the RAID-5 volume. You shut down the server and replace the failed disk. Now you need to ensure that the RAID-5 volume is redundant. What should you do?（）
A. Import the foreign disk that is to replace the failed disk. Select the failed region and then select the Repair Volume option.
B. Initialize the new disk that is to replace the failed disk. Select the failed region and then select the Reactive Disk option.
C. Initialize the new disk that is to replace the failed disk. Select the failed region and then select the Repair Volume option.
D. Import the foreign disk that is to replace the failed disk. Select the failed region and then select the Reactive Disk option.