更多"A customer reports that their newly"的相关试题:
[单项选择]A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）
A. Run a System Restore
B. Check Device Manager
C. Check the Event Logs
D. Check the System Information
[单项选择]A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
A. Clean the toner cartridge.
B. Change the paper.
C. Replace the fuser.
D. Print a test page.
[不定项选择]A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
[单项选择]A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）
A. “Did you log in with an administrator account?”
B. “Have you been to any inappropriate websites?”
C. “What have you changed since the optical drive worked properly?”
D. “What has changed since the optical drive worked properly?”
[多项选择]A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?（） (Select THREE).
A. Speakers are in regulatory compliance.
B. Speakers are on and the mute is off.
C. Speakers are on the Windows HCL.
D. The system has enough hard drive space.
E. The audio driver is installed correctly.
F. Speakers are plugged into the correct jack.
[单项选择] A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）
A. The subnet mask is not correctly configured.
B. The DNS client has not been configured on the computer.
C. The DHCP client is unable to obtain an IP address from the DHCP server.
D. The default gateway is not specified
[单项选择]A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）
A. The video cable is incorrectly attached.
B. A corrupted or incorrect video driver is installed.
C. An incorrect video card is installed in the computer.
D. The video card is defective and needs to be replaced.
[单项选择] A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
A. The card is not compatible with the hardware of the machine.
B. The graphic driver for the card is corrupt.
C. The video card requires additional power.
D. The software the user is running is incompatible for the video card.
[单项选择] A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Which of the following is the MOST likely reason for the problem?（）
A. The USB hub needs more USB ports.
B. The USB hub is a version 1.1.
C. The USB hub was not externally powered.
D. The USB hub is a version 2.0.
[多项选择] A customer has purchased a new Junos Pulse Access Control Service and wants to install it in an existing cluster.After initial configuration, the customer finds that the firmware version running on the Junos Pulse Access Control Service is 4.1 r5, but the existing cluster is running firmware version 4.1 r3. Which two actions must be performed to allow the new Junos Pulse Access Control Service to load the older version of firmware?（）
A. Install a valid license on the new Junos Pulse Access Control Service.
B. When loading the older firmware, delete all the existing data on the Junos Pulse Access Control Service.
C. Add the new Junos Pulse Access Control Service to the existing cluster.
D. Download the 4.1 r3 version firmware from the Juniper support website.
[单项选择]A customer purchased a new PC with Windows XP but wants to run a program designed forWindows 98. Which of the following will allow this program to run under Windows XP?（）
A. Change the file permissions for the executable file.
B. Use the convert utility to change the attributes of the executable file.
C. Make sure that Windows XP has FAT32 file system.
D. Run the executable file under compatibility mode.
[多项选择] A customer has purchased a third-party switch to use for Layer 2 access with their Junos Pulse Access Controe Service. When configuring the switch on the Junos Pulse Access Control Service, the customer does not find a make/model entry for it . Which two actions should the customer take to make the switch work with the Junos Pulse Access Control Service?（）
A. Add the switch to the Junos Pulse Access Control Service as a standard RADIUS.
B. Add the switch to the Junos Pulse Access Control Service using the "Any" make/model.
C. Add the switch as a firewall enforcer.
D. Obtain and configure the RADIUS dictionary for the switch and use that vendor listing for the make/model.
[单项选择] A customer has purchased three IBM System Storage DS8700 systems and would like to have their administrators trained. Which training alternative provides the necessary training with the least financial impact（）
A. purchase the training CD for the disk subsystem and have the staff do self-paced training
B. have the IBM Service Support Representative perform the training
C. contact IBM Education Services for an onsite training class
D. send one person at a time to an IBM training session
[单项选择] A customer has just purchased an 8-core POWER 570 which has two dual port 1 Gbps Integrated Virtual Ethernet （IVE） adapters. The customer wants to implement queue pairs （QPs） to take advantage of parallel processing of network traffic to its client logical partitions. Assuming that the system is to utilize the IVEs in both CECs， which configuration will allow a logical partition to utilize the entire eight cores for network traffic processing？（）
A. Set Multiple Core Scaling （MCS） value of the port group to 8 and set multiple core parameter of the client Ethernet adapters to yes.
B. Set Multiple Core Scaling （MCS） value of the port group to 4 and set multiple core parameter of the client Ethernet adapters to yes.
C. Set Multiple Core Scaling （MCS） value of one of the physical port groups to 4 and set multiple core parameter of the client Ethernet adapters to yes.
D. Set Multiple Core Scaling （MCS） value of one of the physical port groups to 8 and set the multiple core parameter of the client Ethernet adapters to yes.
[单项选择]A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
A. Contact the IBM FTSS to replace the drive
B. Contact the IBM CSR or SSR to replace the drive
C. Order a replacement drive
D. Contact IBM Service
[单项选择] A customer has purchased an IBM BladeCenter H chassis and needs the following servers： --Two HS21 blade servers each with 8GB memory and 2 drives --Two HS21 blade servers each with 24GB memory and 2 drives --Two LS21 blade servers each with 2GB memory and 2 Hot-Swap SCSI drives How many total server bays will be required for this configuration？（）
A. 6
B. 8
C. 10
D. 12
