更多"A user states that they are trying "的相关试题:
[单项选择] A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）
A. Feed roller gear is broken.
B. Feed rollers are dirty.
C. Fuser has overheated.
D. Toner cartridge needs to be replaced.
[单项选择]The United States was trying hard to smoke the enemy out of the holes in the target country.
A. 对敌人施以地毯式轰炸
B. 将敌人熏死在洞中
C. 引诱敌人出洞
D. 向洞中的敌人投掷毒气弹
[单项选择]The United States is trying to ______ the serious problems created by the energy crisis.
A. put up with
B. submit to
C. comply with
D. cope with
[单项选择]A user states that when the user copies files from ‘My Documents’ to a network share, the files are no longer available locally. Which of the following BEST describes the reason the files are no longer visible?（）
A. The user copied to a read-only folder share.
B. The user changed the attributes of the files.
C. The user copied the files from the local My Documents folder.
D. The user moved instead of copied the files.
[单项选择] A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?（）
A. The antivirus software is blocking the incoming connection.
B. The ISP is blocking Remote Desktop at their end.
C. The RDP connection has been configured to use a non-standard port.
D. The telnet service has not been installed.
[单项选择]A user states that the wireless router keeps rebooting while the power to the other equipment stays on. Which of the following should the technician perform to prevent users from rebooting the router?（）
A. Change the default administrator password
B. Change the IP range of the wireless network
C. Hide the SSID
D. Disable WEP
[单项选择]A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
A. Use the printer’s clean option.
B. Replace the printer data cable.
C. Print the demo page from the printer.
D. Reinstall the drivers.
[单项选择]A user states while making several attempts to install a new version of their graphics application,they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?（）
A. Clean the drive with an approved cleaning disk.
B. Check the media for scratches or cracks.
C. Replace the drive with a known good one.
D. Verify the type of media and drive.
[单项选择]A user states that their web browser was recently updated and continuously crashes. Which of the following could the technician use to gather more information about the issue?（）
A. NTBACKUP log
B. Advanced tab in the System applet in Control Panel
C. Event Log
D. Internet Options applet in Control Panel
[单项选择]A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
A. Toner
B. Transfer roller
C. Fuser
D. Pickup assembly
[单项选择]A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）
A. Enough light
B. Line of sight
C. Correct printer drivers
D. Enough power
[单项选择] A user is trying to connect their new desktop to the network but is unable to get an IP address. The technician tests the cable and finds that there are too many open pairs. Which of the following wiring standards needs to be used in the replacement cable?（）
A. 568B
B. Crossover
C. 569-A
D. 607-A
[单项选择] A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
A. That the WEP key is disabled
B. That the fuser is not faulty
C. That the IP is static
D. That the buffer is not overloaded
[单项选择]A user states that all their incoming mail is showing that it is behind three hours. All other users have the correct time. Which of the following should the technician check?（）
A. The system’s local time settings
B. The system’s O/S version and patch status
C. The system’s network configuration
D. The mail server’s configuration
[单项选择] A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）
A. The hinge on the display panel is damaged.
B. The display cable is loose or damaged.
C. The display panel is defective.
D. The video controller on the system board is defective.
[单项选择]A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）
A. A dead CMOS battery
B. The OS is not installed on the hard drive
C. A faulty RAM
D. A faulty HDD connection
[单项选择]A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）
A. If the wireless is enabled
B. If the laptop is connected to the correct gateway
C. If the SSID is enabled
D. If the DHCP address scheme is correct
[单项选择]A user states that the laser printer is leaving a black line on all pages being printed. Which of thefollowing is the MOST likely cause and solution for this issue?（）
A. Faulty driver; reinstall or update driver
B. Bad fuser; place service call to printer manufacturer.
C. Excess toner on drum; perform maintenance (e.g. clean drum surface).
D. Deteriorating rollers and worn brushes; replace rollers and brushes.
